About Us

“We want to provide you, the customer, with the best possible service. Our sales team are helpful and our aim is to deliver to you a quality online service”

We are a small team and what we do is what we know. Here at Click4garden we deliver some of the best value products for the garden out in the market. We care about our customers and our sales team are trained to provide product knowledge so that we can help you.

Call us on 0800 288 8178. If we can't help you there and then, we will get an answer to you as quickly as possible. The answerphone is available 24 hours a day 365 days a year! If you call at the weekend or on bank holidays we will try and get back to you but it may not be until office hours. 

Do you need help?

We want you to enjoy your shopping experience with us. You can browse our site or you can phone us and we'll help you search for the best products. We source only high quality products and try to provide them at the lowest prices we can, hence value for money

Money Back Guarantee

We have a no quibble refund policy. We offer a refund of your money if you reject any goods that do not satisfy your expectations within 7 days. Please refer to our terms and conditions for more details.

Secure Ordering

We offer secure on line shopping. You can tell when you are in a secure area when you will see a padlock at the bottom of your browser window.

Customer Service

We aim to offer old fashioned dedicated customer service. Our team are only a phone call or email away. If you leave a message we will call you back and we will reply to all emails within 48 hours.

Reliable UK Delivery

We send out orders using various courier companies, depending on the size and nature of the item. For smaller items we use dedicated courier companies. If you are not in when they try to deliver, they will either leave your goods in a safe place, follow any instructions you have given us (see below), or leave a card letting you know there has been an unsuccessful delivery attempt. They will give you a number to call to rearrange delivery or an address from which you can collect the parcel. Please note this is for small orders (not large projects - see below).

For larger projects we use specialist companies and the delivery is by lorry. We will be able to leave your purchase, with your advance permission, in a safe place; however, please note that the larger items and those which are flat packed on a pallet - such as arbours, arches, pergolas - can only be delivered kerbside or as near as the lorry can get (driveway, in front of garage).

These rules are set down by Health & Safety. Our drivers will do their best. Please ensure you specify these instructions in the special instructions section on checkout.. Delivery leadtime is up to 8 days from time of order. You will receive an email or text advising you of the delivery date. Due to the difficulties of planning delivery schedules in today's busy and unpredictable traffic we regret we can only give approximate times of delivery. Please remember that some of our larger flat pack products will be delivered to kerbside/driveway in accordance with health and safety regulations.

When will I receive my order?

We ask you to allow up to 8 days unless specified on the product page. We try and despatch smaller couriered items sooner but this is not guaranteed. If you need the goods by a specific date we will of course attempt to get you the fastest delivery possible.

When ordering a number of items of a varying nature your order may be delivered by more than one carrier. Please contact us if you have any questions regarding our delivery service.

Our Company Registration No is 01273959. VAT No: 489164794

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